Articles

 Billing FAQ

Q. Do you offer a money back guarantee?A. Yes. We have a 30 day money back guarantee!Q. Can I get...

 Enterprise Hosting Plans FAQ

Q: What are Enterprise Hosting Plans?A: Enterprise hosting plans are high resource shared hosting...

 How are your prices so low?

How does HostMantis do it? We are asked quite frequently how we are able to offer our low...

 How do I order using a subdomain?

If you are trying to submit your order using a subdomain:   server.example.com   You will...

 How do I see available add-ons for my account?

Available add-ons for your active services can be found in our client area, here:   Services...

 How do I upgrade or downgrade my plan with HostMantis?

Upgrading/Downgrading your hosting plan with HostMantis:   Click "Services"   Click "My...

 How to unblock an IP address that is blocked in a servers firewall?

From time to time our servers firewalls may inadvertently block an IP address, but no worries,...

 I receive: Invalid domain name provided when entering my domain

If you receive the following error when entering your domain name during our ordering process:...

 Reseller Plan FAQ

Q. How long does it take to setup my reseller account?A. Accounts are setup instantly after you...

 Shared Hosting Plan FAQ

Q. How long does it take to setup my account?A. Accounts are setup instantly after you have...

 System Resource Limits

 We use CloudLinux on our Linux servers (cPanel and DirectAdmin) and set resource limits with...

 VPS Hosting FAQ

Q. How long does it take to setup my VPS account?A. Accounts are setup instantly after successful...