550 Access Denied – Invalid HELO name

Error: 550 Access Denied – Invalid HELO name

All of our servers require SMTP authentication.

Make sure SMTP authentication is enabled in your email client configuration as that is the most likely reason for this error.

  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

How do I access my webmail?

Go to: http://www.yourdomain.com/webmail When prompted for username and password, your username...

Can I add an Email account to my Gmail account?

Yes, you can add a HostMantis email account in your Gmail account as a POP3 account in Settings...

Emails sent to ne are bounced as spam "The mail server detected your message as spam and has prevented delivery"

You can whitelist a domain if for some reason their mail is detected as spam by adding their...

How do I send more email than my hourly limit?

If you need to send more emails that our hourly limits provide on our shared hosting plans, we...

I am unable to send e-mail, why?

SMTP on our servers requires authentication. Makes sure you have your email client setup to use...