Articles
Can I change my billing cycle? Yes! Simply submit a ticket and let us know the billing cycle...
How do I cancel my account?Hello,You can properly cancel your account from the client...
How do I make an advanced payment?Advanced payments can be made by simply adding funds to your accounts credit balance.Invoices...
How do I order more hosting accounts and services?To order more hosting accounts and services go to our site at https://www.hostmantis.com then...
How do I pay using Apple Pay?To pay using Apple Pay, you must be using a supported Apple device and Safari browser....
How do I transfer my HostMantis account to another person or company?To transfer your HostMantis account to another person, the person you want to transfer it to...
I get the error invalid bitcoin address when trying to pay with bitcoinWe use BitPay for bitcoin payment processing.If you receive the error "Invalid bitcoin address",...
I paid for my hosting with Bitcoin, but it is still not active.When using Bitpay/Bitcoin, payment confirmations are done by Bitpay that can take up to an hour...
I was late making a payment...I was late making a payment and now my account is suspended. How do I get it unsuspended? Once...
What forms of payment do you accept?We currently accept:PayPalCredit CardApple PayBitCoinAll payments are made securely with SSL...
What happens if I am late making a payment?All account invoices must be paid no later than 3 days after the date due. As per our Terms of...
What happens to my promotional code if I downgrade?Promotional codes do not support downgrading. If you originally used a promotional code with...
Where do I login to check my account?Please log into the client area to access your account info:...
