How do I cancel my account?

Hello,

You can properly cancel your account from the client area:

https://my.hostmantis.com/clientarea.php

Click "Services" and then click "My Services"

Find the hosting plan you want to cancel and click the "Active" button.

From the "Actions" menu on the left, click "Request Cancellation".
 
You will then be able to choose when to cancel the account.
 
Your account will then be automatically cancelled and terminated (data is removed from our servers) for you at the time you have chosen, so be sure on your decision to cancel.

For domain name renewals, if you do not want to renew the domain name, please disable auto-renew for the domain name in our client area as well.


 
 
  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

Where do I login to check my account?

Please log into the client area to access your account info:...

I paid for my hosting with Bitcoin, but it is still not active.

When using Bitpay/Bitcoin, payment confirmations are done by Bitpay that can take up to an hour...

How do I make an advanced payment?

Advanced payments can be made by simply adding funds to your accounts credit balance.Invoices...

I was late making a payment...

I was late making a payment and now my account is suspended. How do I get it unsuspended? Once...

What forms of payment do you accept?

We currently accept PayPal, Credit Cards, 2Checkout, Amazon Payments, Payza and BitPay (BitCoin)....