Articles

 550 Access Denied – Invalid HELO name

Error: 550 Access Denied – Invalid HELO nameAll of our servers require SMTP authentication.Make...

 Can I add an Email account to my Gmail account?

Yes, you can add a HostMantis email account in your Gmail account as a POP3 account in Settings...

 Configuring Outlook and other email clients on Windows hosting?

Standard POP3 Configuration:Account Type: POP3Incoming Mail Server: <use server hostname or IP...

 Emails sent to ne are bounced as spam "The mail server detected your message as spam and has prevented delivery"

You can whitelist a domain if for some reason their mail is detected as spam by adding their...

 How do I access Webmail on Linux hosting?

On our Linux plans, if your domain has propagated, you can...

 How do I access my webmail?

Go to: http://www.yourdomain.com/webmail When prompted for username and password, your username...

 How do I configure my email client program, such as Thunderbird or Outlook?

In cPanel:Go to Email --> Email Accounts  Find the email account you are connecting to and...

 How do I create an email account?

You can easily create new email accounts in cPanel under "Email Accounts". The following video...

 How do I send more email than my hourly limit?

If you need to send more emails that our hourly limits provide on our shared hosting plans, we...

 I am unable to send e-mail, why?

SMTP on our servers requires authentication. Makes sure you have your email client setup to use...

 What POP3 and SMTP ports do I use?

When configuring your email client program, you can use port 110 for POP3 and port 25 or 26 for...

 What are my incoming and outgoing mail server addresses?

Both incoming and outgoing mail servers are: *servername*.fastcpanelserver.com or the server IP...