Update regarding Password Email Distribution

8th January 2023

If you've placed a request in the last 12 hours for a password reset, we invite you to resubmit your request as we have resolved the issue affecting transmission of password reset emails at this time.

DNS and Password Email Distribution Issues

8th January 2023

An issue with DNS has resulted in some downtime for customers over the last 36 hours on any server using fastcpanelserver.com domain. This issue was resolved between 7 and 9pm Eastern time yesterday. At present we are experiencing difficulty sending password reset emails to customers for their accounts. Please be advised we are working to resolve ...

USEAST110 Outage Update

20th November 2022

We are now seeing the recovery of services on USEAST1 (USEAST110 replacement). Our restoration efforts continue. We will alert affected customers via ticket responses shortly after we verify functionality.

USEAST110 Server Outage

20th November 2022

We wish to apologise to all affected clients. Our communication level on this issue has been poor, and we are taking steps to rectify the situation internally. In the future, any incident shall be announced in a timely fashion via social media and our announcements page, with regular updates following. We want you to know that we have seen and ...

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